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XM · XP · XM Cloud

A Sitecore agency for the build, the support, and the rescue

We build components and sites on Sitecore XM, XP, and XM Cloud, stabilize the ones that went sideways, and stay on to support them. Senior engineers, a clean handoff, and hours that never expire.

Every claim on this page links to work you can open and judge.

One team across the platform, from content model to production pipeline

Sitecore XMSitecore XPXM CloudHeadless SXAJSSLayout ServiceExperience EdgeContent HubHelix architectureContent SerializationSolr and searchWCAG 2.2 AACI/CD pipelinesComponent libraries

What we do on Sitecore

Four things, done by people who have done them before, on the platform rather than around it.

Sitecore development services

Components, templates, renderings, and integrations on XM, XP, and XM Cloud, built to a clean contract your authors cannot break.

Implementation and migration

A Sitecore implementation partner for new builds, headless and XM Cloud moves, and migrations run in dependency order on a live site.

Sitecore support services

Post-launch fixes, backlog burndown, and ongoing maintenance from a senior team, with hours that never expire.

Accessibility delivery

WCAG 2.2 AA work enforced at the CMS layer, verified with a keyboard and a screen reader, for teams under ADA or contractual pressure.

Where it starts

When teams call us

Most Sitecore work starts in one of three places, and all three are things we do every week.

A rescue

An agency delivered design files and no component library, or a site is failing an accessibility review before a deadline. We stabilize it on a running site, in dependency order.

WCAG 2.2 for Sitecore teams

Ongoing support

Post-launch issues, a cleanup backlog, accessibility, and feature work, handled by the same senior team that knows your build.

Size a migration first

Reading the labels

Solution Partner, certified partner, or agency?

If you are comparing a Sitecore Solution Partner against an independent Sitecore agency, the labels tell you less than they seem to. Here is what each one actually guarantees.

Sitecore Solution Partner

A firm enrolled in Sitecore's partner program. The tiers, Silver, Gold, Platinum, and since 2025 Diamond, reflect certified headcount, MVPs on staff, and business volume with Sitecore. The tier describes the firm's relationship with Sitecore. It does not tell you who will be assigned to your build.

Sitecore certified partner

Usually shorthand for a Solution Partner whose staff hold Sitecore certifications. Certification is earned per person, not per company, so the useful question for any agency is how many certified engineers will be on your project, and which ones.

Sitecore platinum partner

The top tier below Diamond, and the right requirement for large multi-region programs that want Sitecore's own account team involved, licensing and delivery from one vendor, and a bench measured in dozens. Expect to pay for that structure whether or not your project needs it.

Sitecore implementation partner

The plain-English version: whoever implements Sitecore for you. That can be a tiered partner or an independent agency. What matters is that the engineers who scope the work are the engineers who build it, and that they can show you work they have published.

Where we stand

Command Center is an independent Sitecore agency, not a partner-program tier. Our engineers hold Sitecore certifications individually, and the work on this page is theirs to show.

Insist on a partner tier when

  • Procurement requires a Sitecore-recognized tier on paper.
  • You want licensing and delivery from one vendor, with Sitecore's own account team in the room.
  • The program needs a bench measured in dozens of engineers across regions.

A senior independent team fits when

  • You already own the licenses and what you need is delivery: a build, a migration, a rescue, or support.
  • The engineers who scope the work should be the engineers who build it.
  • Accessibility, a component library, or an XM Cloud move has a deadline and needs judgment, not headcount.

Selected Sitecore work

Unnamed on purpose: client names need permission we do not yet have. Each entry links to the write-up it is drawn from, so you can check the claim rather than take it.

WCAG 2.2 AA components on regulated pharmaceutical sites

Regulated pharma, Sitecore XM and XP

Led by our sitecore lead developer and solution architect

Sitecore components shipped and reviewed on properties where an accessibility miss is a compliance event rather than a backlog ticket. Accessibility was enforced at the CMS layer, in field contracts and datasource rules authors cannot break; automated scans ran in CI as the early warning; and a keyboard and screen-reader pass was the actual gate before anything reached content authors.

The standard, written up

Component library rebuild on a running site, after a copied-Figma handoff

Multi-site Sitecore programs, XM and XP on Helix, no downtime

Led by our sitecore lead developer and solution architect

The rescue we are called into most: an agency handed over design files and page-by-page markup, and multi-level navigation was one mega-menu nobody could maintain. Every component is inventoried, field mapping is fixed before any build sprint, navigation is split into a global and a section component with correct focus behaviour, and the rebuild runs in dependency order with chrome last, so authors keep publishing throughout.

The seven-step rebuild

Sitecore XP technical debt audits ahead of an XM Cloud decision

Enterprise XP estates, self-hosted, weighing a migration

Led by our principal engineer and practice lead

A structured audit across six domains (content architecture, personalization and xDB, search and indexing, custom code and pipelines, multi-site, and DevOps), scored out of 120, that tells leadership what blocks a migration outright and what merely inflates it. Findings from these audits include a Solr cluster that needed manual failover and SQL servers two versions behind because upgrading would break custom pipelines. Across the audits we have run, organizations that addressed debt early cut their projected migration cost by roughly thirty to sixty percent.

The six domains, scored

How the work reaches production

Gates between an idea and your authors, because the customer usually cannot take the site down. The rebuild happens on a running plane.

  1. 1

    Audit

    We inventory what exists before touching anything: components, templates, integrations, and the debt that decides your cost. You get the order of work, not a wishlist.

  2. 2

    Staging

    Each component lands here first, serialized and reviewed as a pull request. Nothing reaches your authors until it passes a keyboard pass, an accessibility check, and a datasource review.

  3. 3

    Review

    A content-team gate, not an engineering one. The people who will place these components put them on real page types and try to misuse them, before the pattern is set in production.

  4. 4

    Live

    A controlled promotion, component by component, in the order the audit gave us. We never flip a rebuilt library at once, so the site keeps serving the whole way through.

120

Point migration audit

Six domains scored before anyone signs a fixed bid

30-60%

Migration cost cut

Where XP debt was addressed early, across the audits we have run

WCAG 2.2 AA

The delivery bar

Enforced in the CMS, verified by keyboard and screen reader

Size a migration honestly with the Sitecore XP technical debt audit, or read headless versus traditional CMS and enterprise headless CMS, explained if the platform itself is still open. Already on Sitecore and under accessibility pressure? Start with WCAG 2.2 vs 2.1 for Sitecore teams.

A platform build is only half the outcome; the other half is being found. Our SEO, GEO & AEO services cover technical SEO, structured data, and answer-engine visibility for the sites we deliver. Building on a modern stack instead? See our headless CMS development work.

Frequently asked questions

Do you work as a Sitecore implementation partner?

Yes. We take on new Sitecore builds and implementations, including headless and XM Cloud, and we run migrations in dependency order so your current site keeps serving while the new one is built.

Are you a Sitecore Solution Partner or a Platinum Partner?

Command Center is an independent Sitecore agency, not a partner-program tier. Our engineers hold Sitecore certifications individually, and the work on this page is theirs to show. If your procurement requires a partner-program tier, say so on the first call and we will tell you straight away whether we fit, rather than after a proposal.

What is the difference between a Sitecore Solution Partner and a Sitecore agency?

A Solution Partner is enrolled in Sitecore's partner program at a tier (Silver, Gold, Platinum, or Diamond) that reflects certified headcount and business volume with Sitecore. A Sitecore agency is any firm that builds and supports Sitecore sites, tiered or not. The tier tells you about the firm's relationship with Sitecore; it does not tell you which engineers you will get. Ask both kinds who is on your project and what they have shipped.

Can you support or stabilize an existing Sitecore site?

Yes. A large share of our Sitecore work is support and rescue: post-launch issues, a cleanup backlog, accessibility, and feature work on a site someone else built. Our hours never expire, so support fits your actual demand.

Can I hire a Sitecore developer through you?

Yes. Alongside project delivery, we staff senior Sitecore developers onto client teams as contract roles. The current Sitecore Developer opening on our bench is a good example of the level we work at.

Do you handle Sitecore accessibility and WCAG 2.2 work?

Yes, and we build it in at the CMS layer rather than bolting it on before an audit. On regulated and higher-education sites that is both a legal requirement and the right way to build. Our WCAG 2.2 guide for Sitecore teams is the standard we hold delivery to.

What size engagements do you take?

From a single component library rebuild to ongoing support of an enterprise Sitecore estate. We are a senior team, so we are a better fit for work that needs judgment than for high-volume low-complexity ticket farming.

Talk to a Sitecore engineer, not a salesperson

Tell us what you are building, supporting, or trying to rescue. You will talk to an engineer who has done it, and we will be straight with you about scope, timeline, and whether we are the right fit.